NGNextGenExchangePrivacy and customer dataOpen CRM

Customer privacyLast Updated: June 2026

Privacy Policy

NextGenExchange is committed to protecting your privacy and maintaining the security of personal information connected to our currency exchange services and website.

Introduction

Welcome to NextGenExchange ("we," "our," or "us"). We are committed to protecting your privacy and maintaining the security of your personal information when you use our currency exchange services and website.

This Privacy Policy explains how we collect, use, store, and protect your information when you access our website or use our services.

Information We Collect

We may collect the following information:

Personal Information

  • Full name
  • Email address
  • Phone number
  • National identification information where required by law
  • Bank account or payment details
  • Transaction information related to currency exchange services

Technical Information

  • IP address
  • Browser type and device information
  • Website activity and usage data
  • Cookies and analytics information

How We Use Your Information

We use your information to:

  • Process currency exchange transactions
  • Verify customer identity and prevent fraud
  • Comply with applicable legal and regulatory obligations
  • Improve our website and services
  • Provide customer support
  • Send transaction confirmations and service-related communications

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with:

  • Financial institutions and payment providers involved in transaction processing
  • Government agencies or regulatory authorities when required by law
  • Service providers assisting with website operation, security, and analytics
  • Law enforcement agencies when legally required

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your information against unauthorized access, disclosure, alteration, or destruction.

However, no method of electronic transmission or storage is completely secure, and we cannot guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to improve functionality, enhance user experience, and analyze website performance.

Users may disable cookies through their browser settings if they choose.

Third-Party Services

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices or content of such third-party websites.

User Rights

Subject to applicable laws, users may have the right to:

  • Access their personal information
  • Request correction of inaccurate information
  • Request deletion of personal data where legally permitted
  • Withdraw consent where applicable

To exercise these rights, please contact us using the details provided below.

Compliance

NextGenExchange complies with applicable anti-money laundering (AML), know-your-customer (KYC), fraud prevention, and financial transaction monitoring requirements where applicable.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page along with the revised effective date.

Contact Information

Business Name
NextGenExchange
Website
https://nextgenexchange.com
Phone
+92 331 1379907
Email
support@nextgenexchange.com

If you have any questions regarding this Privacy Policy or our handling of personal information, please contact us using the information above.

By using the NextGenExchange website and services, you acknowledge and agree to the terms of this Privacy Policy.